Frequently Asked Questions
Sign up and select your county during registration. Then join your county's lobby from the Home tab. When 6 or more players have joined, a round-robin tournament is automatically created and match scheduling begins.
Rally analyzes all players' availability and finds overlapping 2-hour windows. Matches are categorized as: auto-scheduled (confirmed time both players are free), needs-accept (proposed time one player needs to confirm), or needs-negotiation (no overlap found — players coordinate directly via in-app messaging).
Go to the Tournament tab, find your match, and tap to expand it. Enter the set scores and submit. Your opponent will be notified and asked to confirm the result. Once both players agree, the scores are finalized and ratings are updated.
Rally Rating is an ELO-based system that measures your competitive level. After each match, your rating adjusts based on whether you won or lost, and the strength of your opponent. Beating a higher-rated player earns more points than beating a lower-rated one. Your rating appears on your county leaderboard.
Yes — go to the Availability tab any time to update your free time slots. Changes apply to future tournament scheduling. Already-confirmed matches are not affected.
Yes, 100% free. No subscription fees, no tournament entry fees, no premium tiers. Sign up, join your county lobby, and play.
From the Home tab, tap the "Invite" or share button to copy your county's invite link. When friends open it, they land directly in your county's lobby to sign up and join.
Rally supports all levels using the NTRP scale: from 2.0 (beginner) through 5.0+ (advanced tournament player). You select your level during registration and are matched with players at a similar level.
Try messaging them through the in-app messaging feature. If they remain unresponsive after a few days, contact us using the form below and we'll help resolve the situation.
Currently, each account is tied to one county. If you've moved or want to switch, contact us and we can update your county assignment.
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